Forthcoming Papers
Johan W. DE JAGER, Lutete C. AYIKWA, Edward M. RANKHUMISE, Pensri JAROENWANIT
Servqual dimensions, biographical characteristics and motorists’ satisfaction with traffic police departments in South Africa and Thailand: An expectancy-disconfirmation model approach
Kayla Kim SAMPSON, Virimai Victor MUGOBO
Critical Success Factors for Leading Apparel e-tailers in Cape Town, South Africa