23446773-714
Simona VINEREAN; Alin OPREANA
Expert Journal of Marketing, 7(2), pp. 144-152, ISSN: 2344-6773
Received: October 10, 2019 Accepted: November 29, 2019 Published: December 29, 2019
JEL:
M30
M31
Cite as: Vinerean, S. and Opreana, A., 2019. Social Media Marketing Efforts of Luxury Brands on Instagram. Expert Journal of Marketing, 7(2), pp.144-152.
Social media offers marketers a broad set of instruments to connect to targeted customers in a personalized and interactive manner. Different social media platforms enable different innovative strategies for an organization's social media presence. In this framework, Instagram has become a popular social media platform for luxury fashion brands. This paper explores the area of luxury fashion brands on Instagram by focusing on key practices that should be implemented in a social media marketing strategy. The main objectives of this study are: (1) the present the concept of luxury brands, (2) to examine the social media marketing of luxury brands aimed at driving consumer engagement, (3) to assess the marketing practices of luxury fashion brands on Instagram, especially as they relate to influencers and celebrity endorsements.
23446773-713
Bogdan AVRAM
Expert Journal of Marketing, 7(2), pp. 137-143, ISSN: 2344-6773
Received: October 10, 2019 Accepted: December 9, 2019 Published: December 22, 2019
JEL:
M30
M31
Cite as: Avram, B., 2019. Airlines Customer Segmentation in the Hyper-Competition Era. Expert Journal of Marketing, 7(2), pp.137-143.
As the airline industry reaches its maturity, so do the passengers who are looking for more sophistication in terms of the products and services they buy or expect. Offering a large array of services to customers with different expectations who await customization along their journey has become more challenging for airlines all over the world. Coping with changes in a volatile environment means that airlines need to redefine their customer segmentation, evolving from a social-demographic to a more complicated behavioral approach which encompasses the whole traveling experience and the way airlines deliver at every touching point.
23446773-712
Ana Paola YANES-MOLINA; Rosalina JAIME-MEULY; Gabriela ANDRADE-BUSTAMANTE; Tania Irasema LUCERO-FLORES; Francisco Eleazar MARTÍNEZ-RUÍZ
Expert Journal of Marketing, 7(2), pp. 120-136, ISSN: 2344-6773
Received: October 9, 2019 Accepted: November 28, 2019 Published: December 11, 2019
JEL:
M10
O31
O32
Q10
M31
Cite as: Yanes-Molina, A.P., Jaime-Meuly, R., Andrade-Bustamante, G., Lucero-Flores, T.I. and Martinez-Ruiz, F.E., 2019. Microgreens - An Alternative of Horticultural Production and Market. Expert Journal of Marketing, 7(2), pp.120-136.
Microgreens are considered a new specialty product in the culinary arts. This horticultural product is composed by the stem and fully developed cotyledons, and sometimes, with the first two true leaves in their first stage of development. Microgreens can be grown with seeds of different species and varieties of vegetables, aromatic herbs and wild herbs, giving to the gastronomic industry new ingredients with flavor, color and texture. The objectives developed in this investigation were divided in two sections. First, the objective focused on determining the productive viability of four different species of microgreens under controlled environment, namely mustard (Brassica juncea var. Red Giant), amaranth (Aaranthus tricolor var. Garnet Red), radish (Raphanus sativus var. Hong Vit) and arugula (Eruca sativa var. Rocket)]. Second, the paper aimed at assessing the current, potential demand and market segments of microgreens in the restaurant industry of the capital of Sonora, Mexico.
23446773-711
Ezzohra BELKADI
Expert Journal of Marketing, 7(2), pp. 112-119, ISSN: 2344-6773
Received: October 10, 2019 Accepted: October 31, 2019 Published: November 13, 2019
JEL:
M31
Cite as: Belkadi, E., 2019. The Adoption of Residents of The City Brand: A Case Study of Casablanca City. Expert Journal of Marketing, 7(2), pp.112-119.
Like private organizations, territories have become concerned about their image and their competitiveness. Thus, to improve their attractiveness, cities have invested to enhance their image and create brands to differentiate them from other cities. A territory cannot have a good image if the residents are not satisfied. They constitute the first target to be satisfied and integrated into the development project of the territory. The purpose of this research is to study the determinants of the residents' adoption of the city branding. What will make residents adopt or not the brand of their city? This research will be carried out as part of a study on the case of Casablanca, which has had a city branding since September 2016 to promote the city.
23446773-710
Nasser KHALUFI; Khairul Anuar Mohammad SHAH; Qaisar IQBAL
Expert Journal of Marketing, 7(2), pp. 100-111, ISSN: 2344-6773
Received: August 16, 2019 Accepted: September 20, 2019 Published: October 3, 2019
JEL:
M31
Cite as: Khalufi, N., Shah, K.A.M. and Iqbal, Q., 2019. Effectiveness of Mobile Marketing on the Customer's Experience in Kingdom of Saudi Arabia: A Social Media Perspective. Expert Journal of Marketing, 7(2), pp.100-111.
This study aims to explore the role of mobile marketing communication on social media networks and how it contributes to customers' experience. For analyzing the gathered information, both qualitative and quantitative techniques have been used. Analysis has been performed with the use of thematic perception for exploring the role of mobile marketing communication on social media networks and how it contributes to customers' experience. Empirical evidences claim that companies which are using social networking sites can easily attract many customers in order to increase the sales and profit. People are more aware of products and they like online purchasing because of various reasons, such as lack of time and the ability of comparing different products. In modern era, people are focused on the mobile phone as they spend most of time on it, and this especially applies to young people. Therefore, companies should take advantage this known fact and increase the visibility of their brands. Moreover, most of the customers who state that the availability of social media on their mobile phone has made customers more informed about brands when they make purchasing decisions. It shows that social media on mobile phones makes the purchasing process easier than ever before for the customers in helping them to make a purchasing decision of products and services.
23446773-709
Aulia RACHMANA PUTRA; Said MUSNADI; Syafruddin CHAN
Expert Journal of Marketing, 7(2), pp. 93-99, ISSN: 2344-6773
Received: August 24, 2019 Accepted: September 09, 2019 Published: September 17, 2019
JEL:
M31
Cite as: Rachmana Putra, A., Musnadi, S. and Chan, S., 2019. Analysis of Behavioral Intention to Use a Community-based Information System in the City of Banda Aceh, Indonesia. Expert Journal of Marketing, 7(2), pp.93-99.
The purpose of this study was to examine and analyze the quality of information, quality of the SIPMB website, trust, and behavioral intention to use of SIPMB information on the Government of Banda Aceh. More specifically, the research focused on the impact of information quality, website quality, and user trust on the behavioral intention of using SIPBM and the impact of information and website quality on behavioral intention through a mediating variable, namely trust The subjects of this study were employees of government agencies SKPK in Banda Aceh and the study gathered 140 responses. The results showed that all five hypotheses were accepted, as the study examined direct and indirect relationships. In terms of the direct hypothesis testing, the results showed a significant influence of the independent variables to the dependent variable. The results of indirect hypothesis testing, that examined the quality of information and the quality of the website on behavioral intention through trust, were significant in the context of the model. For these results, trust has a partial mediating role. From the findings of this study, it is evident that the quality of information acts as the biggest trigger on promoting greater user interest in the use of data or information contained in this SIPBM website than any other examined variable.