This study aims to reduce the number of Tuna processing in Aceh products that will be exported to Japan. The decline in the defect level of this product is a critical point to reduce the number of customer complaints so that business continuity with trading partners abroad is maintained. The main fish products export from Aceh are fresh tuna loin fish. There are often complaints from customers in export destination countries because the fresh Tuna Loin products received by them are not up to standard. The color of the tuna is less red and tends to be pale, the fish looks less fresh, and the texture of the fish is broken and mushy. To solve this problem, the PDCA method is used, which consists of Planning by doing observation in the fish processing unit starting from the reception of the fish until the final product processing. It does by improving the weakness of the process such as tightening the time of purchasing fish, adding fish containers, improve cooling room temperature...
Author - Fauziah Aida FITRI
University of Syiah Kuala, Indonesia