South Africa faces economic growth challenges that a strong export sector could help address. The country needs to grow its export sector to help bolster a poorly performing economy. The need for a national information system has been identified and this study aimed to address this need by developing a framework based on sound research. This framework outlines the specific information, as well as the organisational structure, that could be used to ultimately develop and implement a national export portal in South Africa. Adopting a pragmatic multi- and mixed-method approach which incorporated in-depth interviews with the exporter and export support communities in the country, the study strived to identify the information items and information topics that could anchor a framework for the proposed national export portal. The outcome of this study was a suggested framework that could be adopted by Government to build the proposed national export portal.
Category - C.H. BOTHMA
University of South Africa, South Africa