Financial technology advancements have made personal banking simpler, allowing a range of services to be accessed anytime and anywhere via various digital...
Tag - service quality
Globally, the Covid-19 pandemic has influenced traditional Open Distance electronic Learning (ODeL) institutions and residential universities. It has prompted...
Approximately 90% of students enrolled in public universities participated in online learning programs in 2020 in South Africa, yet these institutions are...
Purchase decision is a decision to choose one from two or more alternative options. It can be assumed that all behaviors are deliberately based on the desire...
This study aims to develop student loyalty models as well as implement and refine student loyalty models in Private Islamic Religion Universities in Medan City...
The concept of loyalty has evolved as an important issue in the world of marketing as companies are focusing their strategy in retaining customers and...
This study aims to analyze the effect of service quality toward satisfaction and customer loyalty for PT. BNI (Persero) Tbk, Aceh Province. The article also...
The purpose of this conducted study was to test the direct and indirect effects of internet banking quality and customer value to customer satisfaction. This...
The purpose of the study is to investigate first, the relationship between the customer satisfaction and brand switching intention into the Saudi Arabian...
This research uses the methodology Servqual in order to measure the quality of service given by a public university in Barcelona (Spain) to its study abroad...
